Refund & Cancellation Policy

REFUND POLICY

•Gypsy Boho  does not take title to any returned items purchased by the user unless the item is received by Gypsy Boho.
• Any item purchased on Gypsy Boho website does not qualify for any return unless the product delivered is damaged or has manufacturing defect and should photograph the defect as soon as you open the packaging. The defective and/or damaged goods so received shall be communicated to Gypsy Boho within 24 hours of its receipt. Any communication received after 24 hours of delivery shall not qualify for return. 
•Gypsy Boho holds the sole discretion to determine whether a refund can be issued. For further information please read our Returns & Exchanges Policy.
• If your purchase meets the eligibility criteria for exchange, we will provide a replacement piece.

CANCELLATION POLICY
• Orders once confirmed cannot be cancelled or amended.
• Products purchased during sale or discount periods are not eligible for return or exchange.
• Products bought before a sale cannot be exchanged during the sale period.
• Store purchases cannot be exchanged or returned online, and online purchases cannot be returned or exchanged in stores.

SHIPPING & DELIVERY–RELATED REFUND CONDITIONS
• No refunds will be issued if an incorrect or incomplete shipping address is provided by the customer.
• No refunds will be issued if there are three failed delivery attempts by the shipping partner or if the package is refused by the recipient.
• For international orders, no refund will be issued if the customer refuses to pay customs duties and fails to collect the parcel.

RECEIVING YOUR ORDER
• Please ensure the package received is in good condition and has not been tampered with.
• If the package appears damaged:
  - Retain all original packaging, including tags, invoices, labels, and accessories.
  - Write “Received Damaged” on the delivery receipt before signing.
  - Contact our customer care team with photographs and order details.

SALE ORDERS
• For sale-related terms, refer to our Sale T&C’s.
• All items purchased during a sale or at a discounted price are final sale and not eligible for exchange, return, or refund.

DISCLAIMER
• All policies are subject to change without prior notice.
• In case of any discrepancy or conflict, the Terms & Conditions Policy will apply.